A Short Definition of Social Government

Social Government is government for and by citizens. It is a new paradigm in government service delivery promoting self-service, efficiency, transparency, and responsiveness. Examples include crowdsourced constitutions, participatory budgeting, citizen-driven policy, community building around civic and/or global issues (for example, global warming, health care and homelessness), citizen-centric design, public engagement (including policy consultation, deliberation and decision making), social media-accelerated political campaigns, and public outreach. Government may participate in, facilitate or lead these initiatives/conversations.

When Social Government leverages technology such as open data and the read-write web, we also call it Government 2.0.

See also: Government 2.0 or Social Government?

Government 2.0 or Social Government?

What’s in a name? that which we call a rose
By any other name would smell as sweet – Shakespeare

 Okay. I’ll admit it. I have a problem with Government 2.0.

Not the movement. The term. It connotes technology. The second version or release of software. We had the web, then we had web 2.0. We had government, we now have Government 2.0.

But Government 2.0 is not technology, it’s people.

The term Open Government works. Open Government is a government that is more transparent, accountable and responsive to citizens. As a movement, it is well defined in the description of the Open Government Partnership:

The Open Government Partnership is a global effort to make governments better. We all want more transparent, effective and accountable governments — with institutions that empower citizens and are responsive to their aspirations.

Open Government is something I understand and can describe to others in a couple of sentences.

Government 2.0 doesn’t work for me. It doesn’t work for many people. Part of Government 2.0 is technology: using social media (Facebook, Twitter and the like) and open data to connect with citizens and put them at the center of government. But it is so much more than the technology. The technology facilitates and enables, but it is citizens that are at the center – not the technology.

I believe the term Social Government is more precise than Government 2.0. Social Government recognizes that it is the people, communities and culture, and not the technology, that are at the center of this movement.

People will disagree saying that Social Government has other connotations. It can easily be mistaken or affiliated with socialist government. Sure, I had this concern too, but you will never get a perfect term. There will always be objections, but I object less to Social Government than I do to Government 2.0. Besides, Social Government by its very nature is politically neutral and is a movement towards smaller, more efficient and responsive government. Furthermore, we use the term Social Business. We do not associate this with socialist business.

The term Social Government puts communities and the people that make up these communities at the center of the discussion. And that’s where they should be. The term Government 2.0 has always put the technology at the center of the discussion, and that is a mistake.

So how’s this for a definition of Social Government? Social Government is government of, for and by the people. It is communities of people coming together to do some of the business that was traditionally done by government. Citizens are providing services, developing policy, balancing budgets, and writing constitutions. This public engagement is facilitated and/or led by government and leverages technology, data and the read-write web.

Of course, the term Government 2.0 does not go away.  It’s still used in when we are focused on the technology, especially when we are talking about government as a platform or hackers writing an application programming interface (API) using open government data. But when we are talking about people coming together, in the streets and over the web, to make a difference in the world in which they live. That phenomenon is better described as Social Government.